FAQ

1 - How do I contact the company if my question are not answered here?

By Mail: bmservices797gmail.com

2- When will I  receive my order?

By mail: bmservices797@gmail.com

3 - What do I do if I never receive my order?

Contact us to return your order or request a refund.

4 - What is the return policy?

Go to section return policies

5 - What do I do if there’s a defective order?

Contact us to return your order or request a refund.

6-What products do you sell?

We offer a wide range of products including groceries, household items, personal care products, stationery, electronics, toys, and more.

7-What are your store hours?

 Our store is open 24/7

8-Do you offer delivery services?

 Yes, we provide delivery services for a nominal fee. Please inquire at the store or check our website for more information

9-What payment methods do you accept?

 We credit/debit cards, mobile payments (e.g., Apple Pay, Google Pay), and electronic transfers.

10-Do you offer refunds or exchanges?

 Yes, we have a refund and exchange policy. Items must be returned in their original condition with the receipt within [insert number] days of purchase

11-Can I place special orders for products not currently in stock?

 Absolutely! We can place special orders for products not available in-store. Please speak to a staff member for assistance.

12-Do you have a loyalty rewards program?

 Yes, we have a loyalty rewards program where you can earn points on purchases and redeem them for discounts or free items

13-Are there any discounts or promotions available?

 We frequently run promotions and offer discounts on various products. Check our website, social media pages, or inquire in-store for current offers.

14-Do you sell gift cards?

 Yes, we offer gift cards that can be loaded with any denomination and used for purchases in-store.

15-Do you offer bulk purchasing discounts?

 Yes, we offer discounts on bulk purchases. Please speak to a staff member for more information.

16-Do you have a lost and found service?

 Yes, if you've lost something in our store, please contact our customer service team or inquire in-store.

17-Can I return an item without a receipt

In most cases, a receipt is required for returns. However, exceptions can be made at the discretion of the store manager. Please contact our customer service team for assistance.